Article 1 - Definitions
Article 2 - Identity of the Entrepreneur
Article 3 - Applicability
Article 4 - The Offer
Article 5 - The Agreement
Article 6 - Right of Withdrawal and Cancellation
Article 7 - The Price
Article 8 - Conformity and Warranty
Article 9 - Delivery and Execution
Article 10 - Duration Transactions: Duration, Termination, and Renewal
Article 11 - Payment
Article 12 - Complaints Procedure
Article 13 - Disputes
Article 14 - Additional or Deviating Provisions
In these terms and conditions, the following definitions apply:
Entrepreneur: The legal entity offering products and/or services remotely to businesses (Euro Koffie B.V.).
Buyer: The counterparty of the entrepreneur, acting in the course of a profession or business.
Agreement: The agreement between the entrepreneur and the buyer.
Products: All goods offered by the entrepreneur to the buyer, such as coffee and related products.
Euro Koffie B.V.
Address: Strootsweg 18D, 7547 RX Enschede
Phone number: +31(0)53-4850500
Email: [email protected]
Chamber of Commerce number: 08043919
VAT number: NL008543021B01
These general terms and conditions apply to all quotations, offers, agreements, and deliveries of Euro Koffie B.V. to business customers (B2B).
Any purchase or other conditions of the buyer are expressly rejected unless agreed upon in writing.
Deviations from these general terms and conditions are only valid if agreed upon in writing.
All offers and quotations from Euro Koffie B.V. are non-binding and may be withdrawn at any time.
Errors or mistakes in the offer do not bind the entrepreneur.
The offer includes a complete and accurate description of the products and/or services offered.
The agreement is concluded when the buyer places an order and Euro Koffie B.V. accepts it.
Euro Koffie B.V. reserves the right to refuse orders without stating reasons or to impose additional conditions on delivery.
Since the buyer is acting in the course of a profession or business, no statutory right of withdrawal applies.
Cancellation of orders by the buyer is only possible if explicitly agreed upon in writing with Euro Koffie B.V. Cancellation costs may apply.
All prices are exclusive of VAT and other government-imposed levies unless stated otherwise.
Any transport, packaging, or administrative costs are charged separately unless agreed otherwise.
Euro Koffie B.V. reserves the right to change prices; however, price changes do not affect confirmed orders.
The entrepreneur guarantees that the products comply with the agreement, the specifications stated in the offer, and the legal requirements applicable to business transactions.
Complaints regarding defects in the products must be reported in writing or by phone to Euro Koffie B.V. within five working days of receipt.
Warranty is only provided if explicitly agreed upon in writing.
Euro Koffie B.V. will exercise the utmost care in receiving and executing orders.
Delivery takes place at the address specified by the buyer.
If delivery is delayed, Euro Koffie B.V. will inform the buyer as soon as possible. In such cases, the buyer is not entitled to compensation.
The buyer may terminate an agreement entered into for an indefinite period with a notice period of at least one month.
Euro Koffie B.V. may terminate an agreement with a notice period of at least one month unless otherwise agreed in writing.
Payment must be made within the term stated on the invoice unless agreed otherwise in writing.
If the payment term is exceeded, the buyer is in default by operation of law and statutory commercial interest is due.
All (extrajudicial) collection costs are borne by the buyer.
Complaints about the execution of the agreement must be submitted in writing to Euro Koffie B.V. within a reasonable time, fully and clearly described.
Euro Koffie B.V. will process complaints as soon as possible but no later than 14 days. If a complaint requires a foreseeably longer processing time, Euro Koffie B.V. will provide an estimated handling time within 14 days.
Dutch law exclusively applies to agreements between Euro Koffie B.V. and the buyer.
Disputes between parties will be submitted to the competent court in the district where Euro Koffie B.V. is established.
Additional or deviating provisions from these general terms and conditions can only be agreed upon in writing and must not be disadvantageous to the buyer.
